Legal and company pagesLegal Information
General
Legal Information
This page brings together the key legal information about HostElevate and shows which documents apply to each of our services.
Last updated: November 3, 2026
About HostElevate
HostElevate provides web hosting, WordPress hosting, WooCommerce hosting, reseller hosting, Cloud VPS, cPanel VPS, SSL certificates and domain registration to customers worldwide. We were established in 2024.
- Website: hostelevate.com
- Client area: billing.hostelevate.com
How to contact us
- Support and billing: support@hostelevate.com
- Sales: sales@hostelevate.com
- Abuse reports: abuse@hostelevate.com
- Legal notices, privacy requests and legal process: legal@hostelevate.com
If you need to serve formal legal documents by post, email legal@hostelevate.com and we will give you the correct address.
Which documents apply to you
| If you | These documents apply |
|---|---|
| Use any HostElevate service | Terms of Service, Privacy Policy, Acceptable Use Policy, Cancellation & Refund Policy |
| Have web, WordPress, WooCommerce or reseller hosting | Bandwidth & Resource Policy, Anti-Spam Policy |
| Have a VPS | Acceptable Use Policy (VPS section), Anti-Spam Policy, Bandwidth & Resource Policy |
| Register or transfer a domain | Domain Registration Agreement, Registration Data Policy, UDRP, Fair Use Policy |
| Visit our website | Cookie Policy, Privacy Policy |
| Want to report a problem or make a request | Complaints Policy, Abuse Handling Policy, NPRD Disclosure Policy, Court Order & Subpoena Policy |
Accepting these documents
When you create an account or place an order, you confirm that you have read and accept our Terms of Service and the policies that form part of it.
If documents differ
If two documents say different things, the more specific one applies. Terms shown in your order come first, then the policy that deals with the topic, then the Terms of Service.
Trademarks
The HostElevate name and logo are our trademarks. Other names mentioned on our website, such as cPanel, WordPress, WooCommerce, LiteSpeed and CloudLinux, are trademarks of their owners. Using them does not mean that their owners endorse us.
Language
Our legal documents are written in English. If we provide a translation and it differs from the English version, the English version applies.
Updates
Each document shows the date it was last updated. If you need an earlier version of a document, email legal@hostelevate.com.