30-day money-back guarantee
Premium hosting without
the renewal shock
NVMe storage, cPanel included, and the renewal price printed beside the signup price on every plan. Migrations are free and handled by the engineer who runs the servers.
- Free managed migration
- Renewal price shown upfront
- A human on support
Domain pricing, no surprises
Three ways to be hosted with us
Most people start on one of these. Whichever you pick, the renewal price is the price you signed up at, and migration from your current host is on us.
Your name on the web
Register or transfer your domain
yourbrand.com— pick an extension below to see its price.
This form orders a domain on its own. For hosting plus a domain, start from a plan page.
Move to faster,
safer hosting
Most people stay on a slow host because switching sounds risky. Nothing goes offline — your old site keeps running until the new one has been checked.
- Files, databases, email and DNS all move together
- Your current site keeps serving visitors throughout
- Handled by an engineer, not an automated tool
- No charge, on every plan including the smallest
Built by the person who runs the servers.
HostElevate is small on purpose. Whoever sets up your account is the same person who answers your ticket at midnight, which is why the promises here are short enough to keep.
- 01One point of contactWhoever configures your account is the one who answers when something breaks — no handoff, no ticket queue between you and them.
- 02Round the clock, not office hoursA ticket at 3am gets the same attention as one at 3pm.
- 03The price on the card is the price you payNo renewal figure held back until the second year — it is printed beside the signup price from day one.
Support
We always have your back
Every ticket goes straight to an engineer, not a first-line script. Expect a reply within 30 min, from someone who can log in and actually fix it — running servers across 6 regions, with nobody standing between you and the person who set it up.
No outsourced first lineNo chatbot firstAnswered, not deflected
See what people ask before signing upQuestions people ask before signing up
If something is not covered here, ask before you buy. We would rather answer honestly than have you switch again in three months.
Ask us anythingYes, on every plan and at no cost. Send us your current host's login details and we move the files, databases, email accounts and DNS records. Your old site stays live until we have verified the new one works, so there is no window where visitors see an error.
The renewal rate is printed on every plan card before you buy, next to the signup rate. There is no third price at checkout, no automatic upgrade to a more expensive plan, and no quiet increase at the end of the first term.
Visa, Mastercard and American Express, PayPal, and direct bank transfer. You choose the currency your invoices are issued in, and it stays the same for the life of the service.
Yes, cPanel is included on every shared and reseller plan, with Softaculous for one-click installs of WordPress, WooCommerce, Laravel and around four hundred other applications. Cloud servers give you full root access instead, with cPanel available as a separate managed plan.
We clean it. Malware removal and hardening are part of support rather than a paid add-on, and we keep daily backups so there is always a clean restore point. We also tell you how the infection got in, because a clean-up without that usually means it happens again.
Yes. Every shared plan runs on the same platform, so moving from one to another is a settings change rather than a migration. Nothing needs re-uploading, the control panel does not change, and unused time on the old plan is credited against the new one.
There is a thirty-day money-back guarantee on hosting plans. Domain registrations are the exception and cannot be refunded once registered, because the registry charges us the moment the name is taken.
An engineer with access to the server your site is on. Support is not outsourced and a chatbot is never the first line, which is why replies tend to identify the cause rather than only confirming that something has been fixed.
Sites run on NVMe storage with LiteSpeed and server-level caching, plus Redis object caching on the larger plans. Most of the speed difference between hosts is how many accounts share a machine, so we cap that rather than filling servers until they slow down.
Yes, on every plan, issued and renewed automatically for as long as the service is active. It carries the same encryption strength as any paid certificate. Paid certificates are available where you need a warranty or organisation validation.