Domain transfer

Move your domain and gain a year

Every transfer adds twelve months to whatever time is already left. Your site and email keep running throughout, because the records move before the domain does.

+1 year
Added to your current registration
Zero
Downtime for your site or email
5–7 days
Typical registry completion time

Four steps, mostly waiting

The parts that take time are enforced by the registry, not by us. Everything on our side happens the day you submit.

  1. Unlock at your current registrar

    Log into whoever holds the domain now and switch off the registrar lock. It is usually one toggle in the domain settings.

  2. Request the auth code

    Ask them for the EPP or authorisation code. Most registrars email it within minutes, though some take up to a day.

  3. Start the transfer here

    Enter the domain and the code, and pay for the transfer year. We submit the request to the registry the same day.

  4. Approve and wait

    You will get a confirmation email. Approve it and the registry completes the move, typically within five to seven days.

You gain
A full year added to your existing term
Downtime
None — your site and email keep running
Records
Existing DNS is copied before the switch
Refund
Full refund if the registry rejects it

What you control from the client area

Every setting below is a page in your account rather than a support ticket. Nameservers, the lock and the auth code are yours to change at any hour, including the hour you decide to leave.

  • Nameservers

    Point the domain at any host, ours or anyone else's, and change it as often as you like.

  • Full DNS control

    A, AAAA, CNAME, MX, TXT and SRV records, edited from the client area with changes applied immediately.

  • Registrar lock

    Enabled by default so nobody can move the domain away without your authorisation code.

  • Auto-renew

    On by default, switchable from the overview page, with notices well before the renewal date.

  • EPP code on demand

    Generate the authorisation code yourself. Leaving does not require a ticket or a retention call.

  • Private nameservers

    Register ns1 and ns2 on your own domain, which is what you need to resell hosting under your brand.

  • Contact information

    Update the registrant, admin, billing and technical WHOIS records yourself at any time.

  • Unlimited subdomains

    A DNS record rather than a billable item, so there is no cap and no upsell attached.

  • No. A transfer changes who manages the domain, not where it points. We copy your existing DNS records before submitting the request, so traffic and mail continue routing exactly as they did throughout the process.

Get started today

Move your site to hosting run by the person who answers your tickets. Migration is free, the renewal price is printed beside the signup price, and there is no retention pitch if you decide to leave.

Free managed migration · cPanel included · Renewal price shown upfront

Where you are now

Renewal price
Found out at checkout
Migration
On you to arrange
Who answers
A queue, then a script

With HostElevate

Renewal price
Printed beside the signup price
Migration
Free, handled by an engineer
Who answers
The person who set it up