Free website migration

Switch hosts.We'll do the moving.

Our engineers move your website, databases and email from your current host, test everything on our servers, then switch you over at a time that suits you.

  • Websites, databases and email moved for you
  • Shared, WordPress, reseller and cloud VPS sites
  • Free with your HostElevate plan, no extra fee

 

Relaxed website owner holding a coffee mug

How it works

Three steps. We do the heavy lifting.

Moving hosts sounds like a big job. For you, it is one ticket and a quick check at the end.

  1. 01

    Pick a plan

    Choose the hosting or cloud server that fits your site. Not sure which one? Ask us and we will point you to the right size.

  2. 02

    Send us your details

    Open a migration ticket from your client area with your current host's login or a full backup. We check everything and confirm a migration time with you.

  3. 03

    We move it, you check it

    We copy your files, databases and email, test the site on our servers, and switch your domain over at the agreed time.

Smiling man in a blue shirt standing in an office

No downtime surprises

Your site stays online while we move it

We copy everything to your new account while your website keeps running at your current host. We test it on our servers first and only point your domain over once it all works. You choose when that switch happens.

We move sites on

What's included

What we move for you

Every migration covers your whole account, not just the website files. Shared hosting, WordPress, reseller accounts and cloud VPS servers all get the same care.

  • Website files and mediaEvery file in your account, copied as it is.
  • DatabasesAll MySQL and MariaDB databases, with your site's settings updated to match.
  • Email accounts and messagesMailboxes, forwarders and the mail already inside them.
  • WordPress, WooCommerce and other appsPlugins, themes and settings, checked after the move.
  • Domains, subdomains and DNSWe give you the exact DNS change, or make it for you with registrar access.
  • Free SSL on the new serverCertificates are issued again, so your site stays on https.
  • A migration time that suits youOnce you confirm your details, we tell you when the move will happen.

Fast hosting at honest prices

90-day money-back guarantee and Free website migration included with every hosting plan.

Beginner-friendly

WebHosting

Fast cPanel hosting with free SSL, email and everything a first website needs.

See all plans
For agencies

ResellerHosting

Sell hosting under your own brand, with WHM and the cPanel licence included.

See all plans
Full root access

VPSHosting

Your own cloud server with dedicated resources, in the region you choose.

Coming soon

Prices appear here as soon as the plans go live.

See all plans

Support

Need help?A real person is here.

Stuck choosing a domain, moving a website or setting up business email? Ask us. Every message is read by someone who can log in to your server and fix it, not passed along a queue.

  • Live chat

    Talk to us right here on the website.

  • Support ticket

    Tracked from start to finish, with every reply in one place.

    Open a ticket
  • Email

    Prefer your inbox? Write to us any time.

    support@hostelevate.com
The support team with laptops and tablets

Real people, real answers

No chatbot first and no outsourced first line. You talk to someone who can actually fix it.

FAQs

Website migration questions

The things people ask us most before they switch. Still not sure about something? We are happy to talk it through.

Is website migration really free?

Yes. When you host with HostElevate, our engineers move your website, databases and email at no extra cost. There is no separate migration fee on your invoice.

How long does a website migration take?

It depends on the size of your site and how it is set up. Once you send your details, we check your account and confirm a migration time with you before we start, so you know exactly when it will happen.

Will my website go down during the migration?

Your site stays online at your current host while we copy it and test it on our servers. The only change is the final DNS switch, which we schedule with you. DNS updates can take a few hours to reach everyone, so keep your old hosting active until we confirm the move is complete.

What do I need to send you?

Your current hosting login (cPanel or similar) or a full backup, plus access to your domain registrar if you would like us to update the DNS for you. Please send these through a support ticket in your client area, not by email or live chat.

Can you migrate my email accounts and old emails?

Yes. We recreate your mailboxes and forwarders on the new server and copy the messages already inside them, so your inbox looks the same after the move.

Do you migrate WordPress and WooCommerce websites?

Yes. We move the files, database, plugins, themes and settings, update the site configuration for the new server, and check that pages, logins and checkout work before we switch your domain.

Can you move a VPS or a reseller account?

Yes. We move shared hosting, WordPress sites, reseller accounts and cloud VPS servers. For a reseller account we move each client account across, and for a VPS we move your sites and databases to your new HostElevate Cloud server.

Which hosting providers and control panels can you migrate from?

Any host. Moves from cPanel are the quickest because we can restore a full account backup. We also move sites from Plesk, DirectAdmin, other control panels and servers without a panel.

Will moving my website affect my Google rankings?

Not when the move is done properly. Your domain, URLs and content stay the same, so search engines see the same website. We also make sure SSL is working on the new server before the switch, so nothing falls back to http.

Do I need to transfer my domain to HostElevate?

No. Your domain can stay where it is registered. We only need its DNS or nameservers pointed to your new account. You can transfer it to us later if you want everything in one place.

Is my data safe during the migration?

We work from a copy and never delete anything on your old host. Your current site stays untouched until you are happy with the new one. After the move, we recommend changing any passwords you shared with us.